Is there a way to report on ring time??
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06-28-2023 12:49 PM
Our phones are integrated but we don't have phones pro, is there a way to report on ring time??
Bill Joplin's Air Conditioning & Heating
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06-29-2023 09:14 AM
Are you wanting a report on calls by the hour or length of convo? I found a workaround for calls by hours in ST but wanted to ensure I understood your question/what you are looking for.
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J&W Heating and Air
Jacksonville, FL
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06-28-2023 01:23 PM
I don't think there is anything in ST that can generate that, but you may be able to run analytics through your telephone service provider. I have previously used Telus Business Connect and there was a lot of data that could be obtained.
Acclaimed! Heating Cooling and Furnace Cleaning
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06-28-2023 06:06 PM
I can, I was just tryin to avoid having to go some place else lol I wanted to add it to my dashboard!
Bill Joplin's Air Conditioning & Heating
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