Badges
Received 2 more badges today. I am on a roll. Let's all get those thoughts flowing and get our ideas heard.
Posts
Customer and Location Records - old design to be sunset soon
Have you made the switch to the new design? Do it soon!! The members of our CSR/Dispatcher group have shared that they love the design. You can see what I love about it by watching this video: https://community.servicetitan.com/t5/The-Blog/Legacy-Cus...
How To Set Goals for Your Business or Department
As a leader in the trades, you are always busy; there are deals to close, emails to reply to, and fires to put out. However, there are enormous benefits to ensuring you put energy into proactive planning rather than being reactive. That’s difficult t...
3 day right of recision
Hi all! Do any of you California companies have a 3 day right of recision and waiver that you can share with me for my set up? Thanks in advance!
Resolved! Certified Celebration?
I would like to request confetti and balloons to pop up on the screen when someone completes their Certified Administrator certification(and recertification). I just finished my re-certification for this year and remembered my disappointment when it ...
New to the Torch Network
Hello everyone!!
Does anyone charge for invoicing through Vendor Self Service Portals?
Good Afternoon Titans,Has anyone else noticed a significant rise in the amount of commercial clients needing to be invoiced through Vendor Self Service Portals?If yes, do you charge a fee for setting up and invoicing through their portal? I am consid...
Resolved! Academy Videos
What videos do you recommend for Customer Service Representatives trying to master Service Titan? What was your personal favorite video or subject that taught you the most?
New ServiceTitan Content Writer
My first experience working in the trades was at a small family residential re-roofing company. I started as the receptionist and my training (in its entirety) was “sit in that chair and answer that phone”. I did everything I could to learn everythin...
