Outbound Calling to numbers not in ST

[Mark_Bosch]

When we signed up for ST, this made it impossible to make an outbound call from our actual office number without having to have the number in the system under a customer name. Is there a way to place a general call from the office number by just typing in a phone number to call? Example: I want to call my vendor from the office number because they will know its me calling, but I can't since they are not a customer.

[Miranda]

The only way we have found a work around is to put them in as a customer and use our company address. If it's a vendor you can put their address in if you have it. I wish there was a better way around this too. A general call out button for anyone who is not in the system would be fantastic. I would also use it for calls that are out of our service area or need a service we do not provide.

[Miranda]

The only way we have found a work around is to put them in as a customer and use our company address. If it's a vendor you can put their address in if you have it. I wish there was a better way around this too. A general call out button for anyone who is not in the system would be fantastic. I would also use it for calls that are out of our service area or need a service we do not provide.