Titan Advisor Glitch?????????

RandiThompson
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

We lost 201 points overnight?? 

 

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Randi Thompson
Bill Joplin's Air Conditioning & Heating
16 REPLIES 16

JessicaSmith
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Muuuuccch better.

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Jessica Woodruff Smith, LadyTitans Co-Founder & Process Manager at AirWorks Solutions

kallen408
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

I'm glad it's not just!

We lost over 100 points!

 

RandiThompson
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

I got this response from our CSM

"Yes, I have gotten word this is a known issue and is getting fixed!"

Randi Thompson
Bill Joplin's Air Conditioning & Heating

Daniel_Rajotte
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

That's good news. I wonder what caused the issue in the first place.

Dave
Contributor

It's a glitch?  

 

Did I just fire 4 people for no reason.....?

RandiThompson
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

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Randi Thompson
Bill Joplin's Air Conditioning & Heating

KhianaKlatt
Valued Contributor II

I sure hope this is a joke 👀 

Khiana Klatt
CSR ServicePlus Heating and Cooling

Gave out 50% raises to everyone this morning. 😉

We get anxiety when we lose 3 points.....

100 point loss had us looking for the defibulator.