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Alerts for Notes

Is it possible for ST to create an alert for when a tech adds a note to a job? All other dispatching softwares I've worked with has this option. It is not productive to have to constantly check jobs multiple times a day to make sure we aren't missing...

API - chat

Hi there, does anyone know if you can access the Chat via API e.g. send and receive messages? I can't find it in the documentation

odeigen by New Contributor
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Spring 2024 Feature Release [ST-69]

Hey everyone! The Spring 2024 release for ServiceTitan is rolling out this week, so be sure to familiarize yourself with all the new ways to increase efficiencies, improve accuracy and maximize revenue this Spring by checking out the release notes an...

mel-deyto
by ServiceTitan Certified Administrator
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Capacity Scheduling

Does anyone use the capacity planning feature and is it beneficial once you get it going?

hattiema by New Contributor II
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Text message not sending

Hello allHas anyone had issues with AT&T/Cingular blocking their outgoing texts to customers? We are registered for text messaging so it's not a set up issue. This started a couple of days ago and appears to only be an issue on AT&T lines. The texts ...

kmorgan by ServiceTitan Certified Administrator
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Happy Calls

We currently don't do happy calls and I was curious about the process anyone else uses ?

SP-HSHARP by New Contributor II
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Resolved! In Coming Call Bubble

Good morning Service Titan World!!I need help please. I was trying to see how to send out mass text messages yesterday and created a campaign titled "Spring Time is Here." All the calls coming in, I used to see who it was that was calling in the bubb...

Certified Administrator Curriculum Freezing

I just started the Certified Admin Curriculum. The videos keep freezing. Does anyone else have this issue? Our internet is fine. I also have had to stop and start quite a few times and can't save my place. Any information would be appreciated.Thank y...

LisaWilson by New Contributor II
  • 668 Views
  • 1 replies
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Member Savings & New Construction

We are looking to have the ability to turn on Member Savings and exclude it from New Construction business units. Currently we are told that it is an "all or nothing" feature. We have it turned off, because of the reaction from our Contractors. Does ...

Natefaas by New Contributor
  • 884 Views
  • 2 replies
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