Posts

Chat

We love the new tech-to-tech chat feature and chat to customer as well.BUT we are in need of something that is more group chat style like most personal phones have- can add or remove users from a group chat, share media, have different inter-office g...

ndanner by New Contributor
  • 1505 Views
  • 2 replies
  • 6 kudos

Quickbooks Online Sales Tax Issue

We are an NC company with ServiceTitan since Feb. We have tried many times to correct various Sales Tax issues. The current one that seems to consume hours to repair...ServiceTitan upon exporting an invoice...sends the amount for Sales Tax to a "Prod...

palexader by New Contributor
  • 2406 Views
  • 5 replies
  • 0 kudos

Zapier Integration Help

Has anyone been able to grab email addresses from the Zapier 2.0 integration? It is not working for me and this is our last week on the old one! Help!

mirdesch by Contributor II
  • 4442 Views
  • 8 replies
  • 2 kudos

Adding in tips

Would like my techs an opportunity to receive tips when a customer pays. Our old software they would receive tips and was great for our guys as they received more money and they really appreciated it. After switching to ST they lost the extra income ...

kevin21 by New Contributor
  • 1983 Views
  • 3 replies
  • 2 kudos

ServiceTitan Zapier 2.0 API Confusion

I have been trying to migrate my old zaps and create new ones on the ServiceTitan 2.0 API. I have been having a lot of trouble getting anything to work properly or at all. Does anyone know of some documentation or tutorials to get zaps running on 2.0...

LeonWright by ServiceTitan Certified Administrator
  • 7080 Views
  • 15 replies
  • 0 kudos

Financing notification on completed invoices.

I am searching for a way to be notified when an invoice is completed where financing was used. I'm attempting to streamline the process of closing out the financing tickets without relying on someone to remember to add a tag to the invoice. I have lo...

tblisset by ServiceTitan Certified Administrator
  • 2657 Views
  • 4 replies
  • 0 kudos

I'm having issues understanding the Task Management section of the Service Titan API . I have an API key, and I'm able to do the GET /v1/taskmanagement/data request, but this just returns the data structure and not actual tasks. Want to POST, too.

I'm having issues understanding the Task Management section of the Service Titan API . I have an API key, and I'm able to do the GET /v1/taskmanagement/data request, but this just returns the data structure and not actual tasks. Want to POST, too.