Purchase order not able to be used.

geoc24
New Contributor

Can anyone tell me why when writing a purchase order, with many items on it, you get to then end and it says that the purchase order cannot be used when you press the create button. So I went thru the whole order and now i have to reenter everything and call vendor back because the purchase order . I gave them in the beginning of the phone call is no longer valid. That is not the only bad part, you cannot copy the purchase order to remake it, I have to type in everything again!!

1 REPLY 1

CPAplumber
New Contributor II

I totally understand the frustration, typing everything in only to lose it is painful. Some teams have had success using an automated workflow that scans the vendor’s invoice data once it arrives, then creates or updates the PO in ServiceTitan. This approach saves you from the manual data entry on the PO.