ServiceTitan Community

Required Date longer then 30 days out for Purchase Order Types

In the garage door industry, the majority of our door lead times are over 30 days. In fact, the longest lead time I currently have is 18 weeks. I would like the ability to select a longer time frame longer than the current 30 days when I am editing t...

Does anyone have a way to find out the specific clients and/or jobs that an item is on hold for.

So for example, if you have 5 valves on hold (what ever your part number is) what jobs or clients do they belong to? Just looking at the part number history only shows you the history for the transactions for that number and not the specific and curr...

What is the proper way to enter furnaces, condensers and complete replacement systems into the price book?

Should the equipment be added first as a material than used in a service item? When I add as Equipment, in the mobile view it shows an installed on date, serial number, etc. Thank you. New to ST and want to make sure I am doing this correctly.

Anyone else having an issue with transfers not initially allowing you to input serial numbers? Im having to save the transfer with the item I want to transfer, then go to edit the transfer for it to let me put in the serial number for the item

We have to manually input serial numbers into job purchase orders and then again on the job equipment. Could Service Titan allow the equipment location to auto populate the serial numbers when they are put on the PO?

Does anyone have a Inventory List of consumables and repair items that should be mandatory for each truck, Im thinking if i can build the trucks inventory off of what they use daily, I could just replenish daily so we arent doing PO's for everyone item

My current company does not have a tracker as to what is on each truck id like to start tracking it, if someone has a template they could share

when doing a job a technician can create a PO to track cost on a job. The only problem with this is everything get classified under materials. We need a separate PO section for non material items like subcontractors, equipment and general labor help.

Looking to remove Make, Model & Serial Number from Estimate/ Install Job Invoice when client ( or office) print out. We were able to get the Model off but was told we can not remove the Make or Serial numbers

I think it would be great if we could take that information off