Automatically log techs out of jobs at midnight

GDJAX
New Contributor II

I'd like to request that techs somehow be automatically released from today's jobs at midnight. Something that prevents techs from getting "stuck" in old jobs because someone did not mark it as complete, or on hold, or something. When the techs get stuck in old jobs they are being prevented from actually dealing with current jobs, taking payments, etc.

5 REPLIES 5

Miranda
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Voted! Great Idea!


Miranda Hufford, Office Administrator @ Red Barn Service, LLC

JessicaSmith
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

This is a great idea! Share this idea with ServiceTitan's Product team via the Ideas board. At the top of this screen, click on the IDEAS heading. Then click the ADD A NEW IDEA button. If you reply to this thread with a link after you create it, people can easily upvote your idea!


Jessica Woodruff Smith, LadyTitans Co-Founder & Process Manager at AirWorks Solutions

GDJAX
New Contributor II

Thanks Jessica! Here's the link to upvote: https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-3363

JessicaSmith
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Voted!


Jessica Woodruff Smith, LadyTitans Co-Founder & Process Manager at AirWorks Solutions

Daniel_Rajotte
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Voted for that idea. Would help to have that automatic release along with an alert to make sure those jobs get handled correctly.