When you add a pdf to a job, customer, or location, they are not very easy to spot. If you are not looking for them, you can easily miss them. Why can't we have thumbnails in the files section or even add them to the Photos and videos section? It can...
Hi! Is there a fix in place or workaround for the Calculate button to re-calculate the price of a service within the Estimate tool when a material or equipment has been remove / replaced? My team has tried multiple options, but the dynamic pricing is...
I'm wondering what the options are for automatically adding tasks/materials/etc. to invoices on jobs when they are scheduled. I'm specifically hoping that there are methods to automatically add tasks to Prevailing Wage jobs when they are scheduled, b...
We try to send the same technician to the customer so the customer seems the same tech. But same times that isn't possible. It would be handy for them to view the history and notes from previous jobs.
Hello, when I book an estimate my estimators/"technicians" and myself receive a booked job alert via email. We set that up and like to receive that confirmation, however, can that booked job alert go to the specific estimator/"technician" that is ass...
My Sales Receipts from QBO weren't attached to jobs when our data was transferred over to Service Titan, so now they don't show up in history for the mobile side. I can see them from the office side, but if my customers paid at the time of service an...
Recently my techs have been having an issue where they cannot view pictures uploaded previously to jobs until the job is closed. A ServiceTitan rep told us that is an intentional feature? Is this really the case? The pictures are much more valuable w...
Can you please look into the software having the capability to bulk edit “Equipment” with the same categories that are available to bulk edit “Services”.
Is there a way to print the notes associated with a job? We are sending a customer to collections and want to send the communication history as well. Maybe there is another place to put these notes that we can print??? I am open to suggestions please...
We have created several estimate templates and proposal templates but they seem to be lacking a couple of areas. I can find out how to add our logo so when the customer looks at our proposal or we email them a copy. it does not say our company name o...
