04-06-2023 06:51 AM
I'd like to request that techs somehow be automatically released from today's jobs at midnight. Something that prevents techs from getting "stuck" in old jobs because someone did not mark it as complete, or on hold, or something. When the techs get stuck in old jobs they are being prevented from actually dealing with current jobs, taking payments, etc.
04-06-2023 07:26 AM
Voted! Great Idea!
04-06-2023 06:54 AM
This is a great idea! Share this idea with ServiceTitan's Product team via the Ideas board. At the top of this screen, click on the IDEAS heading. Then click the ADD A NEW IDEA button. If you reply to this thread with a link after you create it, people can easily upvote your idea!
04-06-2023 06:58 AM
Thanks Jessica! Here's the link to upvote: https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-3363
04-06-2023 07:35 AM
Voted!
04-06-2023 07:19 AM
Voted for that idea. Would help to have that automatic release along with an alert to make sure those jobs get handled correctly.