DEACTIVATE JOBS

Office
New Contributor II

ANYONE KNOW IF YOU CAN DEACTIVATE A BUNCH OF JOBS AT ONE TIME? 

1 ACCEPTED SOLUTION

Sheena_Palacios
ServiceTitan Certified Provider
ServiceTitan Certified Provider

@Office -- gotcha! Reach out to your CSM team and submit a data task request to have these deactivated on the backend as there's no way to do this on the user side.

- Sheena @ NIFT

Sheena @ NiFT

View solution in original post

7 REPLIES 7

Vkeys
New Contributor

Run a report to show all those old jobs and send it to ST for them to do a backend cleanup.

Sheena_Palacios
ServiceTitan Certified Provider
ServiceTitan Certified Provider

@Office -- please specify if you're trying to deactivate job "types" or existing jobs in your account?

- Sheena @ NIFT

Sheena @ NiFT

EXISTING JOBS THAT ARE OLD, USING OLD FORMAT THAT WERE IMPORTED FROM OUR ACCOUNTING SOFTWARE. 

Sheena_Palacios
ServiceTitan Certified Provider
ServiceTitan Certified Provider

@Office -- gotcha! Reach out to your CSM team and submit a data task request to have these deactivated on the backend as there's no way to do this on the user side.

- Sheena @ NIFT

Sheena @ NiFT

MirandaMel
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Agree with Jessica...bulk edit is the way to go!

Miranda Melnychuk, RSE
Acclaimed! Heating Cooling and Furnace Cleaning

JessicaSmith
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Like, cancel jobs? Or deactivate job types? You can deactivate job types in bulk by clicking the boxes in the list and then clicking DEACTIVATE above the list (in settings)


Jessica Woodruff Smith, LadyTitans Co-Founder & Process Manager at AirWorks Solutions

Office
New Contributor II

DEACTIVATE OLD JOBS THAT ARE 2+YRS OLD TRANSFERED FROM OUT ACCOUTING SOFTWARE WITH OLD FORMAT OF RECORD KEEPING.