Posts

Resolved! Follow Ups

Is there a way to open up follow up jobs in a new tab or window instead of the same one?

brian_gi by New Contributor II
  • 216 Views
  • 3 replies
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Generate summary with ti

It has been great using the enhance with ti option on the office side for invoice summary. In the event that the office staff is on the other line or unavailable to the technician while they are completing job summary is there a way for the technicia...

Add Job# in the Work Order PDF

Hello, It would be very beneficial to add a Work Order# field next to the Date field in the Work Order PDF file. This number will correspond to the Job#. We complete more than one services on the same date at the same location, so property managers a...

dkote by New Contributor
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No charge/ Non-opportunity feature

I believe this should be 2 separate options. Just because a job is a no charge doesn't mean its a non-opportunity as well (i.e. Estimate Jobs). I know that if an estimate with a sub-total equal or greater than the job's sold threshold is sold on a No...

"Code View" is different from what is visible

Hi there! We have an integration that receives the text from Job proposal description field. Sometimes, users are entering info that looks normal, but the integrated system is receiving text with extra line breaks. I can see where this is coming from...

AspireUserView.png AspireCodeView.png
dtemike by New Contributor
  • 217 Views
  • 1 replies
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One screen to edit/add/update Materials - Idea to vote for

https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-4919Every time I am entering in materials on a job, this bugs me...you have to enter one material, then back to the main page, add material, etc...and if you need to delete something, same th...

MirandaMel by ServiceTitan Certified Administrator
  • 636 Views
  • 3 replies
  • 3 kudos

Resolved! DEACTIVATE JOBS

ANYONE KNOW IF YOU CAN DEACTIVATE A BUNCH OF JOBS AT ONE TIME? 

Office by New Contributor II
  • 1103 Views
  • 7 replies
  • 1 kudos

Various Job Types on Single Appointment

What are your best practices for tracking Job Types with various different types of services performed on the same appointment? For example, a customer calls in and they have two separate issues; 1) Garbage Disposal Installation and 2) Toilet Repair....

sanapol by New Contributor
  • 474 Views
  • 3 replies
  • 1 kudos

Office to be able to pause jobs

https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-105 Found this idea and would love to get it some traction! It would be nice for office staff to be able to pause jobs as sometimes there are issues on tablets/internet...etc...

MirandaMel by ServiceTitan Certified Administrator
  • 538 Views
  • 3 replies
  • 3 kudos

Cancel Job with Payment Attached

We have a customer that paid a deposit for a job, then later decided to cancel. We have refunded the deposit paid in Service Titan. The job is appearing in reports we run as "On Hold" so we need to cancel the job. Service Titan Knowledge Base only sa...

swilliams by New Contributor
  • 383 Views
  • 1 replies
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