Job incorrectly marked as "Completed"

[kevinfow]

Occasionally we have technicians mark a job as "Completed" when they should have marked it "Done for now"

Is there anyway to change the status from "Completed" to "Done for now"?

[Corinne4]

If you create another appointment, won't it notify the customer?  I don't want to have to toggle the job notifications on and off all the time

[michael21 · Accepted solution]

Yes, you can pretty easily do that by creating a new appointment on the job or by adding another assignment to the existing but closed appointment.  Either will give you a warning that doing this will reopen the job.  Which you use should depend on why closing the job wasn't right in the first place.