Since the latest update, we are having an issue with some of the techs
being automatically clocked out for the day when they mark their last
job as done. Our company pays for drive time so we have the techs
manually clock in and out, as well as dispa...
this idea and would love to get it some traction! It would be nice for
office staff to be able to pause jobs as sometimes there are issues on
Hello. With the new feature to enable Invoice summary to be required, we
have ran into an issue with this. Our electricians are unable to close
out of the call completely if they choose the option to "do work later"
even after the Invoice Summary has...
Good Afternoon all,I am having an issue and am not exactly sure what to
search for. We had a job that was marked completed which is was not
completed. It would not allow me to mark it as uncompleted. I was able
to add an appointment but when I went t...
Is there a way to show the technician's license number on the invoice?
We do not have the customers sign the acknowledgment or authorization
paragraphs, so we cannot include them in that portion of our invoicing
setup. I appreciate any help you can p...
Our company is a 360 Painting Franchise... I have been trying to use the
mobile site to closeout jobs onsite. I am unable to do so because there
is a section after the signature requirements called Capture Equipment
Details. First, we do not have any...
Our technicians are struggling with the credit card scanner on their
phone/tablet (when they are taking payment and there is the photo option
in the payment screen. - Many credit cards are black, and the techs are
experiencing issues being able to ta...