MarketingPro - Helpful Suggestions

LL
New Contributor II

In MarketingPro after the initial review request text is sent, Can we have the capability to set up an auto generated review request text or group of review request texts to be sent at certain times of the day to customers?  We have better luck with customers responding to review requests in the evening, however office staff is unavailable in the evening to manually send the requests. If we could be able to set an auto generated review request text to everyone who hasn't left a review and by certain criteria that would be great!

1 ACCEPTED SOLUTION

mel-deyto
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Hi there - yes our product team is aware of this request (and I believe you can upvote it in the Ideas section). Thank you for the suggestion! -- mel

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1 REPLY 1

mel-deyto
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Hi there - yes our product team is aware of this request (and I believe you can upvote it in the Ideas section). Thank you for the suggestion! -- mel