Recurring Membership or Preventive Maintenance Service text message reminders

[Cindyvs1]

Does any know if Service Titan offers this feature to reminder of our customers ahead of time for their Membership renewal reminders or preventive maintenance service is due reminder? This will help to keep ourselves organized and more sales.

[kphillips]

This is a pretty old post but this feature is not available in core subscription. looks like you need Marketing Pro.

If that is not true please explain

[mel-deyto · Accepted solution]

You are able to set up SMS reminders for recurring services (and this is a core feature ). More info here.

[SheriKro]

The "More info here" link doesn't work.

[mel-deyto]

Thanks for letting me know. This is the link: https://help.servicetitan.com/how-to/create-recurring-service-campaigns-using-sms

[Cindyvs1]

oh.. great!  thank you!

[AdamCronenberg]

You can set up text reminders to get customers to schedule recurring service events in marketing Pro.  Not sure if you can filter this by expiring memberships, but it will help you make sure to get those PMs booked.  You may be able to customize some messaging to renew if their memberships are expiring but check out the features and it should help.