Currently, everything I am being told says 'task management' can only be used on the office side. However, you are able to assign technicians to a task. Wouldn't it make sense to open task management up on the mobile side so technicians can complete the assign tasks? I.e. follow up with a customer questions, order parts for an upcoming job, etc. ?
I 100% agree! We have scenarios where a tech need to call a customer back. We are using tasks to track when someone in the office needs to call, it should be the same for tech.
