Task Management and Technicians/Mobile

New Contributor

Currently, everything I am being told says 'task management' can only be used on the office side. However, you are able to assign technicians to a task. Wouldn't it make sense to open task management up on the mobile side so technicians can complete the assign tasks? I.e. follow up with a customer questions, order parts for an upcoming job, etc. ?


New Contributor II

I 100% agree! We have scenarios where a tech need to call a customer back. We are using tasks to track when someone in the office needs to call, it should be the same for tech.

ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

That would be great- I found this idea: COMMUNITY-I-97

If you go search for that in the IDEAS section, you can vote for it- more votes = more visibility!

Jessica Woodruff Smith, LadyTitans Co-Founder & Process Manager at AirWorks Solutions