I am going through and doing some Pricebook clean-up and came across an issue with deactivated categories still being listed under active services and materials. Naturally, I looked to the community to see if anyone else has found this and had a good work-around, or if the fix was obvious and I just have not noticed it or been able to find it.
And so I found the following discussion: https://community.servicetitan.com/t5/ServiceTitan-Pro-Products/Pricebook-categories-Please-add-to-l....
Fast forward 2 years since the initial discussion, I am unable to find anywhere saying that this has been resolved, despite a product manager for Pricebook chiming in and saying that this was in fact a true bug in the system (not a visual glitch or something that was left that way intentionally) and was going to be fixed.
I would like to know if this has been fixed, and if so, how do I go about fixing this problem? Or if it has not been fixed, who do I need to talk to to get ServiceTitan to resolve this issue?
Thank you in advance !!
