How do we change the email our booking notifications are coming from? We have customers that respond to that email and we would like the responses to go to a different email. However we can not find where to change the original email put in place.
When booking a job and turning off the checkmark, it seems that our customers still get notifications as though a tech is coming to their job if it rolls over to another day unless we turn off the job notifications. What is your experience with this?
Let me start by saying I'm new to ServiceTitan, so this may be completely obvious and I am just missing it. But, is there a way to set your dispatch board to only show a fixed amount of time (say 7am - 7pm only) so it will quit shifting during the da...
I don't think it is possible in Service Titan, but I would love it if Service Titan allows Office Staff to have a screen that shows which Office Staff are checked in and working. That way if they take a break or leave the facility they could check ou...
Is there a way to bulk update the technician monthly and daily goals with out going into each one and manual doing it.?
Anyone else experiencing permissions automatically getting added or removed with system updates? We had an update last night and one of our dispatchers was no longer able to mark a technician as 'Done' once they had completed their After-Job Debrief....
howdy everyone!one of our new dispatchers is using the "new" version of ST, with the flyout outs and all that.where in the settings can i change her back to the "old ways" like the way my login is setup? i cant seem to find it.thanks in advance!-Shan...
I have a question - Do the sales tax zones that are set up in Service Titan auto-update? I've started checking and some of them are incorrect. Am I supposed to check this every so often? I figured this was somehow automated.
Is there a way to hide a business unit from the office? We are debating setting up a business unit for things like warehouse, stock inventory and non specific overhead time.
Wanted to reach out and see if anyone has or has not noticed that the user side configuration is available to them. We received our update late and thats the only feature that appears to have vanished on this update. Anyone else?
| Subject | Author | Posted |
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| 11-12-2024 08:09 AM | ||
| 10-21-2024 10:58 AM | ||
| 10-16-2024 08:03 AM | ||
| 09-17-2024 10:20 AM | ||
| 06-25-2024 09:47 AM |
