Posts

Office staff attendance Tracking

I don't think it is possible in Service Titan, but I would love it if Service Titan allows Office Staff to have a screen that shows which Office Staff are checked in and working. That way if they take a break or leave the facility they could check ou...

JasonH by New Contributor
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  • 2 replies
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ST Updates Change Up Employee Permissions

Anyone else experiencing permissions automatically getting added or removed with system updates? We had an update last night and one of our dispatchers was no longer able to mark a technician as 'Done' once they had completed their After-Job Debrief....

Nelson_Gothard by ServiceTitan Certified Administrator
  • 609 Views
  • 1 replies
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Reverting back to "easy mode"

howdy everyone!one of our new dispatchers is using the "new" version of ST, with the flyout outs and all that.where in the settings can i change her back to the "old ways" like the way my login is setup? i cant seem to find it.thanks in advance!-Shan...

ssiegfri by New Contributor III
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  • 7 replies
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Login Tracking

Hello! I am trying to track user metrics including employee logins, usage, and time on the mobile application. I am unsure if ServiceTitan offers this service, but it would be quite vital to our business and operations to have this sort of informatio...