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Turn Off Ability to Book a Job from a Sold Estimate

Good morning,Does anyone out there know if it is possible to turn off the ability to book a job directly from a sold estimate? Our company has multiple divisions; I only want to permission change to apply to the Commercial Department. We use Business...

emmabrda by New Contributor II
  • 258 Views
  • 0 replies
  • 0 kudos

Invoice formatting

We do commercial and residential plumbing. Is there a way to format the invoice to show Net 30 for commercial and due on receipt for residential? I have to add those in every time before I can update the invoice to send.

JessicaT by New Contributor
  • 593 Views
  • 1 replies
  • 0 kudos

ST 69 update how to set Default Warehouse

This was just rolled out but had no details on how to set it just yet (that I have seen) so figured I would put this out there in case anyone else is interested!Under each business unit, you can now select the default warehouse so that when you creat...

MirandaMel by ServiceTitan Certified Administrator
  • 958 Views
  • 0 replies
  • 1 kudos

Hide a business unit?

Is there a way to hide a business unit from the office? We are debating setting up a business unit for things like warehouse, stock inventory and non specific overhead time.

MirandaMel by ServiceTitan Certified Administrator
  • 1099 Views
  • 1 replies
  • 1 kudos

Business Unit Bulk Updates

During the release 66, the feature was added to do bulk updates to business units. However, this feature erases the mapping to Intacct so is effectively more work to do this new feature.I would love for this to be fixed during the next update.

Technician Permissions

I have looked everywhere in every setting and I can not find it. I need to remove permissions for technicians to add a discount to an invoice.I know it is listed as Discounts and Fees in the pricebook, but I specifically need to have the permissions ...

ladams76 by New Contributor III
  • 2110 Views
  • 3 replies
  • 0 kudos

Service Area Zones

Hi all! I am trying to find a way to simplify a task we do, but am not having the most luck streamlining it.We currently have four location-based service areas that have different pricing. What we currently do is have our inspection job types pre-pop...

Bremease by ServiceTitan Certified Administrator
  • 1652 Views
  • 2 replies
  • 1 kudos

Resolved! Skill set capacity vs adjustable capacity planning

I am getting ready to set up capacity planning for my business and today I read on here that you have to choose between manual adjustment capacity and skill capacity when setting up. If you chose manual adjustment capacity, is the CSR still able to s...

BRH by New Contributor
  • 2751 Views
  • 2 replies
  • 0 kudos