Using the existing equipment tab to the fullest.

Good day! I have been seeing an issue with the equipment tab where I believe things could be much better for the field techs and it could potentially help with sales and organization of the customer’s equipment. Currently on the equipment tab you can...

Jerodb by New Contributor III
  • 3 replies
  • 1 kudos

attachments to follow new job

Hello Service Titan team,We would really benefit from being able to have any attachments, ie. pictures and other notes, from the estimate appointment to the new booked job. This is a really big failure for us. When the techs in the field go to the jo...

Adding Sold Estimate to an Existing Job

Hey gang! Looking for some insight/clarity on booking sold estimates on existing jobs. Is there a reason/logic to not allowing the office to add sold work from MOBILE to any other existing job?We had a septic technician sell additional work on a job ...

aware134 by ServiceTitan Certified Administrator
  • 4 replies
  • 2 kudos

E-Sign form link killed when complete a Job. PLEASE FIX.

I spent days troubleshooting this topic after feedback from a customer. I have confirmed by testing that E-sign links sent to customers do not work if we close out a job. However if you reopen the job/appointment the original e-sign link will work ag...

Seth by New Contributor
  • 4 replies
  • 0 kudos

Estimate Conversion

Hello ST Folks!On the office side we cannot sell estimates to be completed now, into the same job it was created from for a technician. Estimates from office can only be booked into a new job or existing job (other than the one in which it was create...

Resolved! jobs vs appointments

I want to force our techs to fill out a daily form, but as far as I can tell, have to create a new job daily to do this.I work in large-scale install projects and want to use some of the job features with tags and forms, but my issue is that I create...

jtullous by New Contributor II
  • 6 replies
  • 1 kudos