ServiceTitan Community

SteveCossette · 04-04-2023

Good morning!I made a video for both newcomers to ServiceTitan and those that have been using for a while. Now, this is my first video like this, so it is very "ranty" . My following video will be much shorter.This specific video explains what all th...

SteveCossette · 01-11-2023

Not ServiceTitan related, but industry relatedApple came out with their own version of "Google My Business". Allows you to customize your company's display on apple's platforms.Sign up here: https://businessconnect.apple.com/

SteveCossette · 05-24-2019

Now, the one problem right now is Zapier does not allow me to go public with that Zap unless ServiceTitan officially allows me (I'm still trying to get the specifics). So in the mean time, if you would like to try it, send me a message with your Zapi...

SteveCossette · 05-25-2023

Define "automated".ServiceTitan's inventory system already has barcode scanning support (Brand new feature), so I'm curious what you mean by "automated".

SteveCossette · 05-22-2023

We have fought with them for months to get access to the API. Our rep can't get a hold of them, and they won't reply. So I have no idea what to do now.

SteveCossette · 03-07-2023

Yeah I checked the API documentations and that doesn't seem to be possible. It makes sense from a workflow standpoint though. How would you differentiate (potentially) between a legitimate employee note and an API-entered one? But yeah unfortunately ...

SteveCossette · 03-06-2023

I guess the proper question is, "What kind of notes are you adding"? Customer? Location? Jobs?

SteveCossette · 03-06-2023

Where are you adding the notes? Because as far as I know, you can't modify the createdById, records created by the API will always show as created by the "hidden employee" (In our case, it's "nicehomeservices").

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Pricebook Tutorial Video #1: Introduction to Managing Your Pricebook In ServiceTitan

Apple business connect

I have created a zap in Zapier for ServiceTitan customers to create Task Management tasks from outside sources.

Re: Automated Inventory Software with bar codes that intergrates with Service Titan

Re: Ferguson Enterprises Intergration?

Re: API Create Note & Assign createdById

Re: API Create Note & Assign createdById

Re: API Create Note & Assign createdById