Custom Reminder Notifications - Add More Time Frame Options / Conditional Logic

[ashleyed]

Would really like the ability to customize when and how many reminder notifications are sent to a client. For example, when a client schedules an appointment several weeks or months in advance, the ability to have a reminder sent 1 week in advance in addition to 24 hours prior would save our dispatching team the heachache of needing to reschedule appointments with little notice. 

Conditionional logic would be a game changer to implement for reminders as well. Further ability to adjust the reminder notification wording/messaging depending on the type of job booked would be very helpful. 

[JessicaSmith · Accepted solution]

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[ashleyed]

COMMUNITY-I-1868