ServiceTitan Community

Is there any way at all we can integrate google calendar with servicetitan

Where and how do I add a Service Manager to my dispatch board. Every once in awhile he runs a call but wont let me close him, says managed technician

Is anyone else running into an issue with non managed technicians not being able to close a job? With the new update, they are having difficulty closing a job from their mobile unless we manually go in and change the technician to a managed technician

These technicians are non-revenue generating, and we do not want to have them as managed technicians

Mass Follow Ups?

Every quarter we send out over 600+ emails to remind customers about their annual maintenance. We then log our follow up so our CSRs know who has been had a reminder sent and who hasn't. Sending the mass email is extremely easy and we have no issues ...

Can I change the order of techs on the dispatch board and/or can I change the order of employee groups i.e. installation vs technicians vs door sales? Thank you.

Can we have an "Owner/Technician" dual login

Currently, according to my corporate office support - we can only have either an office side login OR a technician login. I desperately need a "dual" login! Our owner is out in the field (one login would be ideal) working along side of our guys and t...

How can I text a customer a message on Service Titan?

Schedule Board is a mess

Does anyone use the Schedule board? Our company runs about 40+ Calls a day, 10 months of the year. It would be nice if the schedule board could be more organized. Everything overlaps each other and really becomes unorganized. Service Titan is a great...

What are other HVAC company's using for their Job Types?

Can you please tell me what your job types are if you are a HVAC company? I am really struggling with this part! Thanks so much in advance!!!