Favorite Feature

disimpso
New Contributor III

What is your favorite feature in dispatch or call booking that helps your business to be more efficient and cut travel time?

Our most recent discovery has been Maps 2.0, we are currently using it to review our schedule and mapping for the next day to make sure we are running the most efficient routes for our technicians, also having to take into account skill set and if it is a pre-sold job. 

I'm excited to hear what helps your teams!

1 ACCEPTED SOLUTION

MirandaMel
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

We use View Technician Route and Optimize Technician Route from their icon.  Schedule Assistant is also a great tool to help make scheduling decisions based on whereabouts!

 

Miranda Melnychuk, RSE
Acclaimed! Heating Cooling and Furnace Cleaning

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2 REPLIES 2

MirandaMel
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

We use View Technician Route and Optimize Technician Route from their icon.  Schedule Assistant is also a great tool to help make scheduling decisions based on whereabouts!

 

Miranda Melnychuk, RSE
Acclaimed! Heating Cooling and Furnace Cleaning

disimpso
New Contributor III

Thank you for sharing, I had not seen these two features before, it will be super helpful for us!