What is your favorite feature in dispatch or call booking that helps your business to be more efficient and cut travel time?Our most recent discovery has been Maps 2.0, we are currently using it to review our schedule and mapping for the next day to ...
I have heard the ST is working on a weekly/monthly view of the Dispatch Board, since the Schedule tab is not very user friendly. Does anyone have any ideas on how to adjust or move jobs, either automatically or more easily, on the schedule efficientl...
https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-4943
We have a Smart TV on our warehouse and every time we want to open the dispatch board we need to connect a computer to the screen.Is it possible to put the dispatch board on the TV 24/7?I tried logging into ST on the TV browser but as soon as I try t...
Howdy everyone!At one of the sessions at Pantheon, the speaker spoke about "classifying calls" at either the end of the day or end of the week. I dont remember her name unfortunately.What exactly does this mean? How does this help? How is it done?I a...
Hello all,My company has recently switched over to ServiceTitan software and we are all still learning the in's & out's. My lead technician had approached me this morning and requested that I add the full dispatch for the day to his mobile app. After...
Hi all, 1)The dispatch screen is not user friendly. We should be able to see a 3-5 day or weekly schedule so that you are not going back and forth looking at openings in dispatch. (see above) 2)The schedule screen is not useable. Very cluttered. It w...
Is there an option to select to show job was completed from Calendar view? Or is there a way to marked it with a specific color? Our calendar is viewable to everyone in the front office by a large tv monitor, it would be nice to have some sort of a s...
Hello!The design team is improving the Search feature and we would like to hear your valuable inputs.Could you spare an hour to share your thoughts on the current Search experience and also provide feedback on some new concepts? Your insights will di...
Has anyone experienced the grey boxes (non-job event) disappearing off the dispatch board? It is the strangest thing. We use the grey boxes to block a tech and note that they have that day off. Several times now the box has disappeared and it is only...
