Posts

Schedule on TV

We have a Smart TV on our warehouse and every time we want to open the dispatch board we need to connect a computer to the screen.Is it possible to put the dispatch board on the TV 24/7?I tried logging into ST on the TV browser but as soon as I try t...

Asantos1tp by New Contributor II
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  • 4 replies
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Resolved! Classifying Calls?

Howdy everyone!At one of the sessions at Pantheon, the speaker spoke about "classifying calls" at either the end of the day or end of the week. I dont remember her name unfortunately.What exactly does this mean? How does this help? How is it done?I a...

ssiegfri by New Contributor III
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Mobile Dispatch

Hello all,My company has recently switched over to ServiceTitan software and we are all still learning the in's & out's. My lead technician had approached me this morning and requested that I add the full dispatch for the day to his mobile app. After...

Schedule and dispatch screens

Hi all, 1)The dispatch screen is not user friendly. We should be able to see a 3-5 day or weekly schedule so that you are not going back and forth looking at openings in dispatch. (see above) 2)The schedule screen is not useable. Very cluttered. It w...

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Calendar view

Is there an option to select to show job was completed from Calendar view? Or is there a way to marked it with a specific color? Our calendar is viewable to everyone in the front office by a large tv monitor, it would be nice to have some sort of a s...

Grey boxes (non-job events) disappearing

Has anyone experienced the grey boxes (non-job event) disappearing off the dispatch board? It is the strangest thing. We use the grey boxes to block a tech and note that they have that day off. Several times now the box has disappeared and it is only...

bbiswell by New Contributor II
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  • 6 replies
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Resolved! NEW SERVICE TITAN UPDATE

It is very difficult to operate at a fast pace when we need to go to the actual job page and it opens ANOTHER window. Is there a way when we hit go to job page it uses the same window. If I am trying to operate quickly to assist multiple technicians ...

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anthonyg1 by New Contributor
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  • 7 replies
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Special Instructions on Job

I posted an idea of possibly being able to see the "Special Instructions" of the job on the pop out screen instead of having to go to the actual job page. You can click on the link below to vote for this idea. https://ideas.community.servicetitan.com...

H_Imbach by New Contributor III
  • 998 Views
  • 4 replies
  • 2 kudos