ServiceTitan Community

Dispatching

Our dispatchers close out every job for the techs, is there a way that they can mark they review it before it s completed out

I have a sales manager role that needs access to create an event...where do i find the security setting to allow them that access?

Permissions for admins to delete invoices, or jobs, or additional appointments, or certain technicians from jobs.

It would be really useful if the admins on the office side could go in and have permission to delete certain appointments or remove certain technicians from jobs. Currently it prompts the error "Cannot remove the last visit or last tech onsite", howe...

Is any one lese all of a sudden having issues editing time cards for office employees? Just recently i can no longer edit there time cards only.

Why not have a text to speech in the invoice summary? That feature would eliminate so many follow-up questions. Just a consideration....

Currently, we cannot adjust splits for unmanaged technicians. This means we cannot fully utilize the crew management functionality. When will we have the ability to adjust splits for both leads/helpers (managed AND unmanaged technicians) on jobs?

Good morning! Is there a way to search TGL (Tech Generated Leads) by the name of the specific technician?

Is there a way for office employees to run a customer through GreenSky to get approved? Is it only techs using mobile that can do it? If so, that's very inconvenient.

I would like to be able to select multiple recurring service types in the follow up tab, instead of just one at at time. When you have multiple tiers of memberships, the only options are one at at time, or "all".

Is there a way to determine geographical location of maintenances in a certain area, so that we can cover 1 neighborhood, all maintenance customers, for the same week or days.. This will reduce travel times back and forth to that neighborhood over