Is there a way to manually refresh technicians' locations on Maps 2.0?Our company has been having problems with Maps 2.0 for quite some time. It has not been updating correctly. For example, one of our technicians' locations was last updated four day...
What is your favorite feature in dispatch or call booking that helps your business to be more efficient and cut travel time?Our most recent discovery has been Maps 2.0, we are currently using it to review our schedule and mapping for the next day to ...
It would be so helpful to see a small map of the location of the job when on the customer page. I know you can click the link of the actual address of the company, but that's another step and another tab open. If I could just open a job and see the l...
Hey, we're having an issue with a couple employees where when they first go to sign in to ST, they land on dispatch and are met with the screen saying "Refreshing Data," continuously. Then they'll have to sign out and back in before they see the corr...
Hi Everyone!I am looking for some feedback about Dispatch Pro. Does it look into the future to assign jobs that are in the job tray? If so, how often and how far ahead?Thank you for any and all feedback! Melanie HammondVines Plumbing
When scheduling service calls, do you stretch out the job to include the drive time from the previous service call to the next or do you leave a gap in the schedule to reflect the drive time?When using schedule assistant it will leave a gap for the d...
Join us on Thursday, July 20th, at 10 am PT to hear about our latest innovation, Dispatch Pro! Powered by Titan Intelligence, Dispatch Pro is a machine learning algorithm that automatically assigns technicians to jobs to maximize profit. Learn about ...
Hello!The design team is improving the Search feature and we would like to hear your valuable inputs.Could you spare an hour to share your thoughts on the current Search experience and also provide feedback on some new concepts? Your insights will di...
Most of our technicians have experienced at least one instance where they click the link to dispatch to a verified location, but the map takes them to the incorrect location. The technicians no longer trust the location GPS link within Service Titan;...
Hello, everyone. I am fairly new to using Aspire and will be using it to run and operate my Turf Care Program. I am having trouble with the scheduling portion since my jobs are not recurring. I'm currently used to Service AutoPilot where you have the...
