Schedule Assistant is an automated tool that helps improve margins by suggesting a date, time, and technician for a given job that minimizes drive time. This feature is applicable for all industries, but comes in especially handy for those industries where customer scheduling is more flexible.
Schedule Assistant will eliminate wasted time manually searching for the optimal technician based on drive time for a job by using ServiceTitan’s proprietary algorithm to conduct the search while using the call booking screen. By eliminating the need for CSRs to memorize routes and skills, it’s a significantly lower learning curve and results in higher call booking efficiency.
Some additional features required to use Schedule Assistant include: