Loosing man hours! Keep Service Techs on track! PLEASE make me a timer!

New Contributor


I am sure some of you have same problem. Service techs in field take 2 hours before they have made a estimate or started charging the customer anything.

I would like a timer on each job as soon as they pull up and dispatch job a timer automatically starts. If they have not added a estimate to job alarm goes off and they have to call the office. The same time a alarm goes off at dispatch and dispatcher needs to call the service tech to make a plan.


Aloha and Mahalo!



ServiceTitan Certified Provider
ServiceTitan Certified Provider

Hi @HI5JOE and congrats on your first post in the Community! Thanks for sharing your feedback. That sounds like something for the ideas page! 💡 https://community.servicetitan.com/t5/Ideas/bd-p/ideas

Be sure to come back here and share the Idea ID (COMMUNITY-I-xxx) so others can upvote your idea!