Please vote for this idea if you like it and get your friends to upvote it as well!!!
COMMUNITY-I-2130
The current voicemail drop in PhonesPro is a joke. You have to wait for the phone call to ring, listen to the customers voicemail and then you can drop your message. You also have to go into your settings in dialpad and set your default voicemail drop versus being able to select a message out of a few pre-recorded messages in Service Titan. We like to give courtesy calls, reminders, and call on followup. With all the spam calls everyone gets, especially during election season, it would be nice to have a quick, more customizable and more semi automated capability for True Ringless Voicemail. I get an offer to buy a house I sold 3 years ago 2 times a day and so I know this is possible. Quick use case is dropping a voicemail onto a customer and letting them know you will be calling within the next 30 minutes to schedule their install job that has been on hold, or dropping a quick voicemail to let them know they are confirmed on the schedule for the first appointment of the morning and to call the office with any questions. There are MANY other use cases that would make this feature a very powerful tool as I doubt with the current functionality that very many people actual use it even though it is touted as a great sales feature for phonespro.
Element Mist
