Please vote for this idea if you like it and get your friends to upvote it as well!!!COMMUNITY-I-2129It would be nice when listening to a call recording if you could visual see the audio of when someone is talking and when someone is not. Oftentimes,...
Please vote for this idea if you like it and get your friends to upvote it as well!!!COMMUNITY-I-2128We use PhonesPro (Dialpad) and while Call transcription was one of the big selling points of the integration, it is a real pain to have to leave Serv...
Please vote for this idea if you like it and get your friends to upvote it as well!!! COMMUNITY-I-2127 We love schedule engine and have used it for years and are very excited about the partnership with ST. That being said, one factor that would reall...
Please vote for this idea if you like it and get your friends to upvote it as well!!!COMMUNITY-I-2126We run a monthly technician scorecard and one of the factors we use is the ratings our techs get from reputation pro. This data is available as I can...
Is there a way to separate the location with jobs done at that location? Example: Current view. some of these jobs are at different addresses Job # Business Unit Last Appointment # of Appt Type Total Technicians Priority Status16246Res-Svc7/14/20221S...
Any help or feedback would be greatly appreciated! The task price shows our flat rate costs (labor time * labor rate + material= task price). When our techs add that task to an invoice, the invoice shows the task price like I described above. However...
Hello All,is there, or will there be, an option to set after hours pricing to apply to a weekend? We currently have our after hours pricing between 530 and 6 AM the next day but I have not found a way to add in the weekends automatically. Does anyone...
We call a customer and book an appointment. If a customer needs to be transferred to someone it won't let us. I checked our settings and box is checked for transfer calls. We can transfer inbound calls... Anyone help?
What is the timeline for having the Round Prices feature active for Dynamic Pricing so we can set it to round to the nearest dollar?
We started using Schedule Engine before it was integrated with Service Titan formally and we only had two technicians for capacity. We have added another tech, but the capacity has not changed in our online booking screen to reflect that. What do I n...
