ServiceTitan Pro Products

Posts

Marketing Pro Overview Dashboard

Does anyone know why my overview dashboard on Marketing Pro would not be displaying the correct Expense to Income Ratio? No matter what time period I set to display, it only shows 1%. I know this is incorrect because if I do the math based on the mar...

gavurb by New Contributor II
  • 2211 Views
  • 1 replies
  • 0 kudos

Phones Pro

Hello Everyone!We have a team of 5 CSR's and as we grow, we are looking for additional quality control for our team. We are looking into ST Phones Pro, but have seen mixed reviews. Our team is currently struggling with long hold times/not getting the...

Erpkmilliken by ServiceTitan Certified Administrator
  • 7207 Views
  • 8 replies
  • 3 kudos

Phones Pro and Desktop Phones

Is there a way to set all our desktop phones to ring out our default business number, I tried going into the dialpad app and there wasn't an option for our default # and then I went to the web version and selected "Your Devices" from the profile and ...

kaltec by New Contributor
  • 2923 Views
  • 2 replies
  • 1 kudos

Tech accounts and Standard/Advanced Seats

We use Phones Pro since we started company wide. We have Tech seats and Standard/Advanced Seats. We cannot (and this seems absolutely crazy to me here) use text alerts from Service Titan using the phone numbers assigned to any of our seat types. For ...

kd3004 by New Contributor II
  • 5124 Views
  • 5 replies
  • 0 kudos