ServiceTitan Community

Custom Review Links in Marketing Pro Review Generation

We should be able to add our own custom review links inside of the Marketing Pro Review Generator template.As of this moment the automated "review generator" message template MUST include the "Listing Link" merge tag. That listing link merge tag only...

Pricebook categories- Please add to little things I hate....

We recently completely redid our old price book which grew unwieldly through the years. We customized price book pro and deactivated everything else from the old price book. When editing, adding or reorganizing a new category OR new service- the drop...

Reviews trying to match to non-managed tech (helper)

I have noticed that a significant number of reviews suggest the correct match for the Job # but are saying that the Tech is the helper that is designated as a non-managed technician. i have a feeling it has something to do with the first one to click...

cancel marketing pro

Need to cancel our marketing pro subscription

Marketing Pro

We had Marketing Pro for about 12 months. We made a mistake of adding it immediately after starting ST. It was a 12 month waste for us because we didnt even know who to use ST. ha.We are looking at adding it again but Id love some input from someone ...

Bulk editing question & category issue.

1 question and 1 suggestion in the postRegarding bulk editing:I'm looking for a way to bulk duplicate a large number of services and then I can append or prepend. I'm duplicating our custom tasks section which has many tasks so that I can have one ca...

Johnstone integration timeline

It's been a year since the announcement regarding Johnstone's integration w/ ST. Any update on when their catalogue might make it into PBPro for purchasing?

Does anyone use Pricebook Pro ? and is it worth the additional cost ?

We are currently considering using the Pricebook pro feature , I wanted to get a gauge from someone who is actively using it. What advantages are there ?

What is the way you track outbound calls if you don't have the Service Titan calling service?

What have you been doing to track outbound calls since we don't have the Service Titan Calling Service. All of our office team are remote workers, and we all share VOIP phone whoever gets to the phone call first responds to it. This being said we can...

Does anyone know the best workflow to build out a flat rate installation price as a service with equipment and material attached? Or does anyone have any other ways they build out their flat-rate installation pricing? Thanks in advance!!