Posts

Export Reputation Pro Data

Please vote for this idea if you like it and get your friends to upvote it as well!!!COMMUNITY-I-2126We run a monthly technician scorecard and one of the factors we use is the ratings our techs get from reputation pro. This data is available as I can...

AdamCronenberg by ServiceTitan Certified Administrator
  • 1912 Views
  • 3 replies
  • 4 kudos

Customer with Multiple locations

Is there a way to separate the location with jobs done at that location? Example: Current view. some of these jobs are at different addresses Job # Business Unit Last Appointment # of Appt Type Total Technicians Priority Status16246Res-Svc7/14/20221S...

Zeliner by New Contributor
  • 1627 Views
  • 2 replies
  • 2 kudos

Weekends

Hello All,is there, or will there be, an option to set after hours pricing to apply to a weekend? We currently have our after hours pricing between 530 and 6 AM the next day but I have not found a way to add in the weekends automatically. Does anyone...

HBromberg by ServiceTitan Certified Administrator
  • 1541 Views
  • 2 replies
  • 0 kudos

Outbound transfers

We call a customer and book an appointment. If a customer needs to be transferred to someone it won't let us. I checked our settings and box is checked for transfer calls. We can transfer inbound calls... Anyone help?

katrinaC by New Contributor III
  • 1051 Views
  • 1 replies
  • 0 kudos

Online Booking

We started using Schedule Engine before it was integrated with Service Titan formally and we only had two technicians for capacity. We have added another tech, but the capacity has not changed in our online booking screen to reflect that. What do I n...

Resolved! Considering PhonesPro and need some feedback

We have been using ServiceTitan for almost a year now and have been using the call bubble system with our VoIP solution. We are changing our call solution and are considering moving to PhonesPro but are looking for some feedback. If you are a PhonesP...

NPJ by New Contributor
  • 1991 Views
  • 1 replies
  • 0 kudos