Special Pay for On-Call Technician After-Hours Job

[JillShaffer]

Hi All, 

I am trying to determine the best way to pay my on-call technicians their special pay rate for after-hours calls.  If I set up an overtime rule, there is a hard cut off on time causing a technician to get paid their special rate if a regular job goes past the cutoff.  How does everyone else handle their on-call techs?  I can't wait to hear all the suggestions!  🙂

[chodgepsc]

I would like to know as well.  I was wondering if we could add a non-job task like training or office time that we could add a spiff to?  Is that possible?

[Jeremy_Wick]

Hey @chodgepsc unfortunately we cannot add a spiff to a Non-Job Event - That would be a great Idea to Post!