Posts

Material Estimates on Visits

No idea if this is going to work since Groups were "decommissioned" yesterday (which is a terrible idea):@esmith Given the ST-70 changes and listing Materials in the visit estimates, we need the ability to edit the prices on the Pricebook materials o...

dhelms by Contributor
  • 65 Views
  • 1 replies
  • 2 kudos

Uploading docs and linking existing jobs

Good afternoon,Are there any plans to work on these features?Upload documents to a Service Agreement: I would like to attach a number of PDFs to some agreements, such as the signed copy of the contract.If a job is completed outside of the Service Agr...

dhelms by Contributor
  • 587 Views
  • 4 replies
  • 0 kudos

Feedback Needed: Audit Trail for Service Agreements

Based on your feedback, the team is adding an audit trail to improve the visibility and traceability of the changes that are made to service agreement and visit data. Please review the self-guided prototype below and share your feedback directly in t...

esmith
by Contributor
  • 397 Views
  • 0 replies
  • 1 kudos

Seeking Input - "Full" Service Agreements

Does anyone here offer “full” service agreements? Agreements that cover both the planned visits and any additional repairs / services that crop up throughout the year? If so, the team is seeking to understand how you set up and manage these types of ...

esmith
by Contributor
  • 298 Views
  • 0 replies
  • 0 kudos

Resolved! Customer PO# on Service Agreement Invoices

On some of our commercial service contracts, the customer provides us with a PO# to be used on every invoice through the contract term. It is the same PO# for the year. What is the best way to make sure these PO numbers populate automatically on the ...

dhelms by Contributor
  • 846 Views
  • 3 replies
  • 1 kudos

Service Agreement Location contact information

It would be nice to have the option to use either the location contact information or the customer contact information. For example - I have 1 customer with 25 locations. When I use the customer contact block within the template design tool it lists ...

kurquhart by New Contributor II
  • 411 Views
  • 0 replies
  • 1 kudos

Service Agreement Contacts

The contacts within the Service Agreement "Step 2: Locations and Contacts" needs some attention.When selecting the Billing Contact, Schedule Contact, etc., you can only see the phone number or email address and not the memo field. The memo field need...

dhelms by Contributor
  • 670 Views
  • 2 replies
  • 3 kudos