Posts

Uploading docs and linking existing jobs

Good afternoon,Are there any plans to work on these features?Upload documents to a Service Agreement: I would like to attach a number of PDFs to some agreements, such as the signed copy of the contract.If a job is completed outside of the Service Agr...

dhelms by Contributor
  • 263 Views
  • 4 replies
  • 0 kudos

Feedback Needed: Audit Trail for Service Agreements

Based on your feedback, the team is adding an audit trail to improve the visibility and traceability of the changes that are made to service agreement and visit data. Please review the self-guided prototype below and share your feedback directly in t...

esmith
by Contributor
  • 291 Views
  • 0 replies
  • 1 kudos

Service Agreement Location contact information

It would be nice to have the option to use either the location contact information or the customer contact information. For example - I have 1 customer with 25 locations. When I use the customer contact block within the template design tool it lists ...

kurquhart by New Contributor II
  • 356 Views
  • 0 replies
  • 1 kudos

Service Agreement Contacts

The contacts within the Service Agreement "Step 2: Locations and Contacts" needs some attention.When selecting the Billing Contact, Schedule Contact, etc., you can only see the phone number or email address and not the memo field. The memo field need...

dhelms by Contributor
  • 545 Views
  • 2 replies
  • 3 kudos

Renewals and pricing increases

I would love to have the ability to select how far in advance automatic renewal can take place. We are on the construction/commercial side of the industry and many of our customers start their budgeting in July. If we had the ability to select automa...

kurquhart by New Contributor II
  • 714 Views
  • 2 replies
  • 1 kudos

Service Agreement Visit Pricing Option

I would love to see the ability for service agreements to break out the pricing by visit in additional to the total price at the bottom. Our customers currently can only see the total price at the bottom of the agreement, however, they also want to s...

kurquhart by New Contributor II
  • 470 Views
  • 2 replies
  • 1 kudos

New Visit Template Approach - Feedback Needed!

We are exploring different approaches to allow you to create templates for your commonly used visits. Our aim is to make the process of building out visit schedules more repeatable and efficient for your teams.Please review the self-guided prototype ...

esmith
by Contributor
  • 647 Views
  • 2 replies
  • 3 kudos

Service Agreement Permissions - Feedback Needed!

Hello All! We are developing user-level permissions for various Service Agreement related actions/pages, and would appreciate your feedback. Below is a list of possible permissions we are exploring, any feedback on these or necessary additions/change...

darjoman
by New Contributor
  • 618 Views
  • 3 replies
  • 1 kudos
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