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NEW FEATURE NEEDED TO ALLOW SENDING PICTURES, DOCUMENTS TO CUSTOMERS VIA TEXT/CHAT FEATURE

Vickies
New Contributor III

Wouldn't it be great if you could send pictures and documents like estimates, permits, etc to customers via the text/chat feature in ST from the office and mobile app?! We have customers often that do not want to provide an email address, they prefer to receive everything via text message. We often end up having to use our personal cell phones to send pictures/documents to customers. I am a surprised that ST does not already have this feature. THIS IS A MUST HAVE!! I created a post for this in the IDEAS section here in Community, now I just need YOU to vote for it. Please use the direct link below to vote for my idea; 2 clicks of your mouse and done! Thank you so much in advance! 

https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-4137

 

6 REPLIES 6

Vickies
New Contributor III

Wouldn't it be great if you could send pictures and documents like estimates, permits, etc to customers via the text/chat feature in ST from the office and mobile app?! We have customers often that do not want to provide an email address, they prefer to receive everything via text message. We often end up having to use our personal cell phones to send pictures/documents to customers. I am a surprised that ST does not already have this feature. THIS IS A MUST HAVE!! I created a post for this in the IDEAS section here in Community, now I just need YOU to vote for it. Please use the direct link below to vote for my idea; 2 clicks of your mouse and done! Thank you so much in advance! 

https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-4137

Vickies
New Contributor III

Wouldn't it be great if you could send pictures and documents like estimates, permits, etc to customers via the text/chat feature in ST from the office and mobile app?! I am a surprised that ST does not already have this feature. THIS IS A MUST HAVE!! I created a post for this in the IDEAS section here in Community, now I just need YOU to vote for it. Please use the direct link below to vote for my idea; 2 clicks of your mouse and done! Thank you so much in advance! 

https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-4137

Vickies
New Contributor III

Wouldn't it be great if you could send pictures and documents like estimates, permits, etc to customers via the text/chat feature in ST from the office and mobile app?! I am a surprised that ST does not already have this feature. THIS IS A MUST HAVE!! I created a post for this in the IDEAS section here in Community, now I just need YOU to vote for it. Please use the direct link below to vote for my idea; 2 clicks of your mouse and done! Thank you so much in advance!

https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-4137 

 

Vickies
New Contributor III

Wouldn't it be great if you could send pictures and documents like estimates, permits, etc to customers via the text/chat feature in ST from the office and mobile app?! I am a surprised that ST does not already have this feature. THIS IS A MUST HAVE!! I created a post for this in the IDEAS section here in Community, now I just need YOU to vote for it. Please use the direct link below to vote for my idea; 2 clicks of your mouse and done! Thank you so much in advance! 

https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-4137

Vickies
New Contributor III

Wouldn't it be great if you could send pictures and documents like estimates, permits, etc to customers via the text/chat feature in ST?! I created a post for this in the IDEAS section here in Community, now I just need to get votes. Please go vote for my idea. Go to Ideas section at the top of the community screen and type or copy/paste COMMUNITY-I-4137 into the search bar there and click vote. I am a surprised that ST does not already have this feature. THIS IS A MUST HAVE!! Here's a direct link to vote. Thank you so much in advance! 

link https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-4137

LBabayan
ServiceTitan Certified Provider
ServiceTitan Certified Provider

@Vickies, thank you so much for sharing the upvote link with the Community! This is an amazing idea 💡