Today is the day! Today, Angie and I will be teaching a Back to Basics webinar focused on how to improve the performance of the Call Center. It will be focused on CSRs, dispatching, and sharing strategies and tools to build a better call center. We will talk about the importance of booking rates and the features you should be using in ServiceTitan to help you meet your goals.
The webinar is today, March 21st at 11am PST / 2 pm EST which overlaps with our CSR Group Lunch & Learn scheduled at 11:30 am PST. So we are going to start our Lunch and Learn 30 minutes later at 12pm noon PST. You'll want to Register here for the webinar, and then we will jump on our Lunch and Learn gathering to discuss and share!
We hope you can join for both! Let us know if you have any questions below!
Customer Advocacy Specialist at ServiceTitan Director of Memberships at LadyTitans ServiceTitan CSR/Dispatcher Group Moderator
