Monday Motivation -- Week 15

How was everyone's Weekend?? What are your plans for this week? What is on your todo list? Preparing for our monthly call, how can we help you this month?


Important Announcement: Webinar and 'Lunch and Learn' next week!

Hey friends, Next week is a big week! On Thursday, Brittany and I will be teaching a Back to Basics webinar focused on how to improve the performance of the Call Experience. It will be focused on CSRs, dispatching, and sharing strategies and tools to...

by Valued Contributor II
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New to ST

Hello Everyone. My Company is in the infant stage of ST and I will have LOTS of questions and getting help through you all.How do you book multiple jobs on one call without having to make a new invoice. Thank in advance

BerniceM by New Contributor
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Toolbox Live Call Center Edition - THIS MONTH!!

Hello friends! We are so excited for another Toolbox Live Call Center Edition in San Antonio, TX on Feb. 21-22! This is an amazing opportunity to dedicate 2 days to improving your call center operations, and empowering your agents and dispatchers. Th...

San Antonio - Toolbox Live - Call Center Edition.PNG San Antonio - Toolbox Live - Call Center Edition.PNG
by Valued Contributor II
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January Lunch & Learn

Today is the Day! Never to late to register for January's Lunch and Learn! Come and join me today as we discuss 10 tips to being the best CSR/Dispatcher and what our 2024 goals are!

Tomorrow - Lunch & Learn

Hello All, tomorrow is our lunch and learn! Any specific topic you would like us to cover? What are your New Year goals professionally or personally? So far tomorrow I am planning on covering 10 tips to be the best CSR/Dispatcher at your company and ...