baraica
Community Moderator
Community Moderator

Introducing NEW functionality in Community

The Community team is happy to share some new and exciting changes launching TODAY in Community.

Start-Up Guide

Sometimes it's just hard to get started in a new place, especially an online community. To ensure a smooth onboarding for everyone, we're introducing our Start-Up Guide widget located on your Community homepage. It offers new members a guided introduction to the ServiceTitan Community, complete with a checklist to help them become active and engaged members quickly.

  • Introducing yourself in the Titan Lounge
  • Giving your first Kudo
  • Responding to a post or article
  • Asking your first question
  • Telling us a little more about you (Profile Completion widget)
  • Adding a profile picture

                                                             Start Up Guide.png

All Community members will be able to see the Start-Up Guide as long as you are logged into Community. Once you complete the tasks, the widget will disappear from your Community homepage.

Profile Completion Widget

The new Profile Completion widget is here! With this new feature, all Community members are able to see a widget, on the My profile page, that allows you to complete important aspects your Community profile and let other members to get to know you better. This widget has a progress indicator to help complete your profile for a more personalized experience:

  • First name
  • Last name
  • Title
  • Location 

Profile Completion.png

 

Once you complete these four pieces of information, the widget will disappear from your My profile page. If you ever need to adjust the details of your profile, click on your avatar and select My settings > Personal Information.

New Discussion Board - Titan Lounge 

                                                                                  baraica_1-1698161931345.png

Introducing Titan Lounge, our latest discussion board. Whether you're new or a longtime Community member, join us to introduce yourself, celebrate successes, and connect with peers. New members, share your story. Longtime members, welcome our newcomers!

The Titan Lounge can be found under Discussions.

We're eagerly looking forward to revealing even more improvements soon!

Are you excited for these changes? Let us know in the comments down below! 

17 Comments
Miranda
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

I think this is really good addition! I like the new discussion board, Titan Lounge! 

Can't wait to see even more improvements coming! Thanks for all your effort in this!

e_dunn
Former Titan

The team has been working so hard on bring these new features to life!

🎉🎉👏🏻👏🏻 Major shout-outs to @baraica@snehalprod@LBabayan, and @JOllinger 👏🏻👏🏻🎉🎉

MirandaMel
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Loving this!!!  Looking forward to having more and more people become part of the community!  And the extra badges for profiles is always fun! 🙂

RandiThompson
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

This is awesome and I got a new badge!! Screenshot 2023-10-25 082808.png

JessicaSmith
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Boom baby!

JessicaSmith_0-1698243745949.png

 

MirandaMel
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Yayyyyy!!!!  How on earth do you insert GIF's on here???  Am I missing something super simple?

JessicaSmith
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

I just go to giphy.com, copy the link (when you hover over the gif and a link icon appears), and paste it here.

JOllinger
Community Moderator
Community Moderator

I'm so excited and proud to see this come to fruition! Well done everyone and I can't wait to see the impact these updates make!

JessicaSmith
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

@JOllinger loving a place to be social here!

PamDuffy-PCG
ServiceTitan Certified Provider
ServiceTitan Certified Provider

@JessicaSmith  I will be GIF-ing all the time now! 

JessicaSmith
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator
alliefischer
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

I Love this!! 

hce_rose
New Contributor II

I like this it will help 

HearthsideHustl
New Contributor II

I love this so much! It has @JessicaSmith written all over it with the gamification vibes!🎮

-Felicity Monsees at Hearthside Hustle LLC

JessicaSmith
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

You know it @HearthsideHustl 

BrennanAnnie
New Contributor II

This definitely made getting going easier. Thanks.

HearthsideHustl
New Contributor II

IMG_4820.jpeg

Well there’s another win for the week!!