Please Upvote - Multiple BU on Techs

Contributor II

We have technicians that are assigned to certain business units, however when it gets busy we pull them to help with overflow. For example we may have a service tech help a day on installs, or a install tech help with maintenances. It would be amazing if we could assign multiple business units on to our technicians for ACP and Schedule Assistant. 

Thanks in advance!



Valued Contributor II

Voted! I agree with this - it would be so helpful!

Khiana Klatt
CSR ServicePlus Heating and Cooling

ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Voted!!!  This definitely needs to happen...we have a number of techs that can do installs/service and hard to separate them out for proper reporting or even sometimes scheduling.  It makes it so we can't properly filter the dispatch board.

Miranda Melnychuk, RSE
Acclaimed! Heating Cooling and Furnace Cleaning

ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Voted! I totally agree.

Jessica Woodruff Smith, LadyTitans Co-Founder & Process Manager at AirWorks Solutions