03-21-2023 07:20 AM
Is anyone else getting an action cancelled message when trying to move calls around on the dispatch board? One of our dispatchers was getting those messages despite having all her settings set up like normal. As in the same as yesterday where she had no issues. It seems to be isolated to her
Solved! Go to Solution.
03-21-2023 08:07 AM
@jaquelin, @mleahy, @JessicaSmith - I've been informed that our engineers have applied a fix for the issue and are monitoring for any further issues. Would you all be able to refresh and let me know if you are continuing to see errors? Or has it been resolved for you?
03-21-2023 07:35 AM
I've tried submitting the ticket through ServiceTitan itself. I'm not sure why it is not going through.
03-21-2023 07:37 AM
@mleahy - try going through the Support section of Community. If that doesn't work, reply here and let me know.
03-21-2023 07:28 AM
I'm getting it as well. But cannot get in touch with support to submit a ticket 😞
03-21-2023 07:24 AM
Thank you!! Will do!
03-21-2023 07:22 AM
Yes- I'm getting it and people are asking on Facebook. Make sure you submit a support ticket so they can see how many are affected!