09-07-2022 11:43 AM
Hi all,
At the time of booking, we do not assign a technician. We assign jobs the night before. Is there a way to 'bulk assign' jobs, besides clustering on Map 2.0? We currently are working off the dispatch page and manually dragging and dropping each job to a technician in the appropriate order, which is time-consuming when we have 40+ jobs a day.
09-08-2022 06:43 AM
You can right click on the job to assign a tech instead of dragging and dropping! That might help some.
09-07-2022 02:31 PM
Hi,
It may be worth creating a report to make this process quicker. You could also use a jobs data set per tech or business unit and use adjustable capacity planning to make this step easier and find which tech you can assign to those unassigned jobs.