04-18-2023 09:58 AM
Hey everybody! We are currently running into problems with Google reviews (including 5-star reviews) where they are randomly being taken down by Google. Is this a result of sending a review generation link? Is anyone else having this problem? We know that this is the case with Yelp and if a client clicks your Yelp profile through the review generation link, it violates their policy and moves that review to a "Not Recommended" section within your Yelp page. We understand that Google has a lot of filters for what can and cannot be in a review, but is anyone else experiencing this problem or have you found a solution for it?
04-18-2023 11:33 AM
I honestly didn't know that about Yelp. So I know this doesn't solve anything but thank you for the knowledge. I had no idea.
We send our google review links through the chat feature and haven't noticed anything. I can only think it is a bug? I wish I had a better answer. Please keep us posted with updates.
04-18-2023 01:00 PM
We learned that one the hard way through Yelp after about 20 reviews...I'm glad I was able to spread that, will definitely keep you updated with the answers I find!
12-21-2023 04:55 AM
We are running into the same issue. Did you ever find out why its happening or how to fix it?