RebeccaSantiago
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator
since ‎03-02-2018
‎10-03-2023

User Statistics

  • 21 Posts
  • 1 Solutions
  • 14 Kudos given
  • 13 Kudos received

User Activity

Technicians view of non-job events

01-24-2023
I have a non-managed technician who is clocked in and not able to see his (3) non-job events in his schedule. WHY?

Actions that automatically close the phone call bubbles

01-09-2023
I see adding a note to an already booked job automatically closes the phone call bubble, so in the same way, we would love updating the job summary for an already booked job to do the same thing, where the system automatically excuses the call and ad...

SMS Reply Setting Options

01-04-2023
We have experienced several instances where the customer will respond with the word "Cancel" and Service Titan automatically assumes they want to be opted out from messages. Sometimes the customer is not meaning Cancel - to opt out of messaging, some...

Non-Managed tech & Non-Job Events

08-25-2022
Can Non-Managed techs fill out forms assigned to Technician through Non-job events? I know they can't do anything on a job without being managed, but hoping they can fill out a form

Custom Fields

06-13-2022
As I have been learning about the custom fields, I've learned how to add custom fields to certain areas, but would love to be able to customize our call booking screen to delete/deactivate the Start Time & Priority, which I've been told are Service T...
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