User Activity

Good morning!! My name is Rebecca, I work for a Plumbing, Epoxy Lining, Heating & Air and Flood and Restoration company. I am the Service Titan Certified Administrator for our company and would love for there to be others, but maybe in time that will...
I have a non-managed technician who is clocked in and not able to see his (3) non-job events in his schedule. WHY?
I see adding a note to an already booked job automatically closes the phone call bubble, so in the same way, we would love updating the job summary for an already booked job to do the same thing, where the system automatically excuses the call and ad...
We have experienced several instances where the customer will respond with the word "Cancel" and Service Titan automatically assumes they want to be opted out from messages. Sometimes the customer is not meaning Cancel - to opt out of messaging, some...
Can Non-Managed techs fill out forms assigned to Technician through Non-job events? I know they can't do anything on a job without being managed, but hoping they can fill out a form