Hey CSRs and Dispatchers (and managers),
Brittany and I went Back2Basics yesterday on a ServiceTitan webinar. It was a great combination of basic tools and features in ServiceTitan, along with some best practices, call flow examples, and important KPIs for managers. If you missed the webinar, you can access it here.
Let us know your thoughts below, or if you have any questions. Happy to continue the conversation.
